Ready for an Epic Career Adventure in Tangier? 🌟 Join Our Vibrant Dutch-Speaking Support Team! 🚀

Are you enthusiastic, customer-oriented, and looking for an exciting position in a highly dynamic, international environment? Then this incredible opportunity in beautiful Tangier is tailored just for you! ☀️🌊

For us, customer service goes way beyond simply answering questions—it is all about creating extraordinary experiences. We are looking for passionate individuals to join our tight-knit Dutch-speaking team and deliver top-tier support for a well-known international brand. Enjoy the absolute best of both worlds with our flexible hybrid work model: work partly from the comfort of your home and partly from our bustling, energetic office hub! 🏡🏢

🎯 Your Exciting Key Responsibilities

• 📞 Handle professional inbound and outbound communications with style and empathy.

• 💡 Deliver solution-oriented support to effectively answer diverse customer inquiries.

• ✍️ Ensure precise administrative and technical processing of customer requests.

• 📅 Schedule and seamlessly coordinate appointments for field technicians.

• ℹ️ Provide clear, accurate information regarding services, policies, and procedures.

• 🛠️ Assist technicians remotely during their interventions and map out installation logistics.

• 🚀 Dispatch tasks, follow up on ongoing operations, and actively propose process improvements.

• 🤝 Support fellow team members to keep everyone aligned with best practices.

✨ Your Profile

• 🗣️ Fluent in Dutch (both spoken and written) with a good command of English.

• 🎓 Professional working and thinking mindset with an eye for detail.

• 🌟 Experience in customer care is a plus, but your positive attitude and drive are what truly matter!

• 🧠 Excellent communication skills, great multitasking abilities, and a problem-solving mindset.

• 🔄 Comfortable in a fast-paced environment with the flexibility to work varying shifts (including evenings, Saturdays, and holidays).

• 🙌 A true team player who also shines when working independently.

🎁 What We Offer You

• 💼 A stable, permanent contract with a clear path for professional growth.

• 🌍 A multicultural, 100% Dutch-speaking work environment with an amazing community spirit.

• 📚 Comprehensive training from day one so you have all the tools to excel.

• 🏥 Premium private health insurance (including dental and vision care) covering you and your family.

• 🎉 Unforgettable team events, staff parties, and fun incentive programs to celebrate your success.

• 🏋️‍♂️ Free group fitness and sports classes (like football, boxing, and more) to keep you energized.

• 🗣️ Free access to a premium language learning platform with over 24 languages.

• ✈️ Relocation perks, including partial flight ticket reimbursement to welcome you to Morocco.

• 💰 Attractive referral bonuses when you bring your talented friends on board.

Location

Tangier (Morocco)

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