🌞 Ready to start a new adventure in sunny Porto? Join us in one of Europe’s most charming and vibrant cities! With its colorful streets, stunning river views, and rich culture, Porto offers the perfect mix of work and lifestyle. Whether you’re into exploring historic spots, enjoying delicious food, or working by the ocean breeze — Porto has it all.
Now’s your chance to build your career in a dynamic international environment, right in the heart of Portugal! 🌞

🚗 Join the Ride! Become a Customer Support Agent for a Leading Car Rental Brand

🧩 What You'll Do

Are you ready to support one of Europe’s top car rental companies?
As a Customer Support Agent, you'll help customers before, during, and after their rental — also known as:

📅 BR – Before Rental
🛣️ DR – During Rental
🧾 AR – After Rental (includes handling invoices, damages, and complaints)

You’ll work across phone, email, and messaging channels, ensuring fast, friendly, and professional service every time! 💬📞💻

🛠️ Your Key Responsibilities

• 💬 Support Customers - Deliver personalized service by phone, email, or chat.
• ❓Answer Questions - Help customers with their rental reservations, options, and policies.
• 🚀 Promote Services - Spot customer needs and recommend extra services to boost satisfaction.
• 🌍 Multilingual Support - Communicate in English and French (C2).

✅ What You Bring

• 📞 1+ Year Experience - In a contact center or customer service role (preferred).
• 🛍️ Sales Skills - You're confident in offering and upselling services.
• 💻 Digital Know-How - You're comfortable with online tools and platforms.
• 💡 Business Mindset - Able to spot opportunities and suggest valuable add-ons.
• 🤝 People Skills - You're great at communication, empathy, and resolving conflicts.

What We Offer

• 🚀 A fast-paced and innovative work environment.
• 📚 Full training to help you succeed.
• 🏡 Relocation support (if applicable).
• 🌍 A multicultural work environment with career growth opportunities
• 🏥 Private health insurance after six months
• 💶 Internal employee incentives

Location

Porto, Portugal