Italian Tech Customer Support remote in Portugal
💬 Ready to grow in an international environment? Apply now and join a team where your talent matters!
Solitamente rispondiamo nel giro di 2 ore
🌟 Kickstart Your Career in Sunny Lisbon! 🌟
Are you ready to work with world-leading brands while living in one of Europe’s most vibrant and beautiful cities? Join our dynamic, multicultural team in Lisbon and help customers from around the globe — all from a modern office just minutes from the beach! 🌊☀️
If you're passionate about people, problem-solving, and personal growth, this is your chance to shine in an international work environment with real career opportunities. 🌍💼
Your Tasks
- 📞 Talk with Customers - Answer questions and solve problems by phone, email, and chat.
- 📝 Record Cases - Log every customer interaction in our system and respond within the set time (SLA).
- 😊 Make Customers Happy - Keep customers updated on their cases. Happy customers = happy team!
- 🔧 Post-Sales Support - Help with delivery questions, warranty claims, and refund requests.
- 💬 Help with Sales - Support customers who want to buy and promote products to boost sales.
- 🎯 Hit Your Goals - Meet quarterly sales targets while giving top-notch service.
- 🛍️ Manage Orders - Track and update orders using our CRM system, following our company’s rules.
What We’re Looking For
- 🌐Proficiency in Italian
- 🗣️ English level B2
- 📈 Motivated to grow
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year)
- 🎉 Be part of a project with real impact
Location
Lisbon - Remote, Portugal
- Dipartimento
- Callcenter
- Sedi
- Lisbon
- Stato remoto
- Completamente remoto
- Tipo di occupazione
- Tempo pieno
- Posizione lavorativa
- Assistenti
- Language
- English, Italian
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09
Colleghi
Lisbon
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo
Italian Tech Customer Support remote in Portugal
💬 Ready to grow in an international environment? Apply now and join a team where your talent matters!
Caricamento del modulo di candidatura