Dutch of Flemish Customer Service Representative
Join us as a Customer Service Rep! Handle client calls, schedule appointments, and support activations. Start on-site, then move to a hybrid role. No experience needed, just enthusiasm!
We reageren meestal binnen 2 uur
We are looking for a proactive Customer Service Representative to join our team. This role involves handling client requests through inbound calls, scheduling appointments, and performing option activations in an outbound capacity. It combines administrative support with direct customer interactions to ensure a smooth and positive client experience.
Key Responsibilities
- Client Request Handling (Admin - Inbound Calls): Respond to customer requests by phone and provide solutions to their inquiries.
- Service Transactions (ST - Outbound): Schedule appointments, activate service options, and manage other outbound interactions with clients.
Skills & Competencies
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Technical Knowledge:
Basic understanding of technical concepts in customer service. -
Soft Skills:
Strong communication and relationship-building skills. Ability to work effectively within a team environment. -
Interpersonal Skills:
Proven ability to collaborate and maintain a positive team dynamic.
Qualifications
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Education:
No specific diploma requirements. -
Experience:
Previous experience in a customer service role is helpful but not required.
Location
Casablanca (Morocco)
- Afdeling
- Callcenter
- Locaties
- Casablanca
- Soort dienstverband
- Fulltime
- Werkniveau
- Professionals
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Collega’s
Casablanca
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo
Dutch of Flemish Customer Service Representative
Join us as a Customer Service Rep! Handle client calls, schedule appointments, and support activations. Start on-site, then move to a hybrid role. No experience needed, just enthusiasm!
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