Finnish Customer Tech Support in Lisbon
If you enjoy helping people, love tech, and want to be part of something bright and meaningful—this is your chance to shine! ✨
Vastaamme yleensä kahden tunnin sisällä
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬
Your Job
💡Join a friendly, forward-thinking team that helps people get the best out of modern, energy-efficient lighting solutions. From homes to smart cities, we make life brighter—and you’ll be right at the heart of it!
You’ll assist customers with all sorts of questions—from setting up their products to solving technical problems—through phone, email, chat, and social media.
Your Tasks
- 📞 Talk with customers – by phone, email, chat & social platforms
- 💡 Answer questions – about lighting products, services, and procedures
- 🛠️ Give technical support – before and after a product is purchased
- 📋 Log cases – record details of each customer issue
- 🚀 Solve problems – and pass complex ones to senior support when needed
- 🤝 Work with your teammates – to resolve support tickets efficiently
- 🧾 Manage your own task list – and follow guidance from your manager
- 💬 Give feedback – to help us improve how we work
What We’re Looking For
- 🌐Proficiency in Finnish and good level of English, both written and spoken
- 🎯 Focus on solving the customer’s problem clearly and quickly
- 🧘 Patience and positivity, even when issues are tricky
- 🛠️ A love for tech and finding smart solutions
- 📈 Willingness to learn and grow with the team
- 🤝 A team spirit—you support others, and they support you
- 📅 Ability to handle multiple requests and stay organized
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year) + bonus
Location
Lisbon, Portugal
- Osasto
- Callcenter
- Sijainnit
- Lisbon
- Työsuhteen tyyppi
- Kokoaikainen
- Työtehtävän taso
- Ammattilaiset
- Accommodation available
- Yes
- Language
- English, Finish
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09
Kollegat








Lisbon
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo
Finnish Customer Tech Support in Lisbon
If you enjoy helping people, love tech, and want to be part of something bright and meaningful—this is your chance to shine! ✨
Hakemuslomakkeen lataaminen