Dutch or Flemish Customer Service
Exciting opportunity in Casablanca! We're hiring a customer service representative to deliver top-notch support and ensure customer delight. Join us and make a difference in a vibrant, growing team!
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Are you a strong communicator, passionate about people and experienced within a call centre environment? Would you like to work with an international team, based in beautiful Casablanca? Are you focused on customer experience and delivering qualitative services? This is your chance!
Want to take the next step and start this new adventure? Take a look at this job position!
Your role
For one of the biggest Energy suppliers in Belgium, we are looking for a Customer Service Agent who speaks either Flemish/Ducth + English
In this job, you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, meter readings, contracts, and inquiries about invoices. You need to be able to analyse annual settlements independently. Previous customer contact experience is not required but is appreciated. You must live in Morocco or be willing to relocate in the short term.
Profile
- Fluent in Dutch or Flemish
- Working proficiency in English
- You are service and result-oriented
- Social skills and a positive attitude
- Experience in a call centre (preferably)
- You are computer-savvy
- You can work and problem-solve independently with a good dose of analytical thinking
- You can empathize with your customer
- You are a good listener and have good communication skills
- Hospitable, customer-friendly, and helpful to the customer
- Flexibility and empathy are very important
- You are looking for a challenging long-term position
Our offer
- Soft skills training by an expert consultant
- Paid training
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal cards, transport cards, and private insurance
- Free fruit and coffee
- Growth opportunities
- Different animations and challenges are regularly organized
- Fixed salary including a very large portion of language bonus
- Highly beneficial sponsorships to supplement your salary
- Free weekly supervised sports sessions
- Various benefits and agreements: Altissia, eProgram, dentists, laboratories, restaurants
Location
Casablanca (Morocco)
- Afdeling
- Callcenter
- Locaties
- Casablanca
- Soort dienstverband
- Fulltime
- Werkniveau
- Professionals
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Collega’s







Casablanca
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo
Dutch or Flemish Customer Service
Exciting opportunity in Casablanca! We're hiring a customer service representative to deliver top-notch support and ensure customer delight. Join us and make a difference in a vibrant, growing team!
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