Dutch + French Customer service (evening/night shift)
Discover our Customer Service in Valencia. Enjoy exceptional support tailored to your needs while living in a vibrant, cultural city. Join us today!
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Thinking about moving abroad? Take a look at Valencia where there is a lot to do and experience. You will be able to visit a good number of museums, the City of Arts and Sciences, and the Valencia Cathedral. You can experience the culture and maybe even learn Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure? Take a look at this position!
You will be working on a project with relatively simple processes, but accuracy is an absolute must. Dealing with questions from credit card holders and responsible for the security and protection of credit card data. Identity control, answering questions, and explaining about possible steps to follow belong to the core tasks.
There is a training program in which you will go through all the aspects of the job (the focus will be on privacy related themes). The training period consists of 5 days, of which 1 day will be practice.
Profile
- Fluent in Dutch and French
- Working proficiency in English
- Experience as a Customer Service Agent
- Communicative and empathetic
- Disciplined and accurate
- Respectful and positive toward customers
- Solution-oriented thinking
- Patient
- Reliable
Daily tasks
- Blocking lost/stolen credit and debit cards
- You will handle inquiries from credit card holders and ensure the security and protection of credit card information
- Identity verification, answering questions and explaining any steps are among your core duties
- Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
- Handling claims files
Benefits
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal card, transport card and private insurance
- 4 company outings per year
- Free fruit and coffee
- Growth opportunities
Location
Valencia, Spain
Customer Support * Remote Work * Communication Skills * Problem Solving * Multilingual * Client Interaction * Team Collaboration * Technical Assistance * Problem Resolution * Customer Satisfaction
- Afdeling
- Callcenter
- Locaties
- Valencia
- Status werken op afstand
- Volledig werken op afstand
- Werkniveau
- Ondersteunende medewerkers
- Language
- English, Dutch, French
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Collega’s
Valencia
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Why Companies Choose Recruit4Work
Companies choose Recruit4Work for our expertise, reliability, and results-driven approach. Our team of recruitment specialists offers deep industry knowledge, ensuring we understand the specific needs of each business and provide tailored solutions. By focusing on quality over quantity, we connect companies with top-tier talent that drives growth and success.
Our consultative process, combined with a vast network of candidates, enables us to quickly source and place the right individuals in both temporary and permanent roles. Moreover, our commitment to transparency, professionalism, and timely delivery makes us a trusted partner in achieving recruitment goals efficiently.
Recruit4Work's reputation for excellence and dedication to client satisfaction consistently sets us apart in the recruitment industry.
Dutch + French Customer service (evening/night shift)
Discover our Customer Service in Valencia. Enjoy exceptional support tailored to your needs while living in a vibrant, cultural city. Join us today!
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