Dutch or Flemish Contact Center Agent
As a Contact Center Agent, you’ll manage the entire P2P process for diverse clients. Take charge of purchasing and order follow-up, ensuring smooth transactions from procurement to payment.
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As a Contact Center Agent, you will be responsible for managing the complete P2P (Procure to Pay) process for assigned purchases on behalf of various clients. In this role, you will handle tasks in both purchasing and order follow-up.
Your role
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Purchasing Activities
- Understand client requirements and specifications.
- Source potential suppliers and request quotes.
- Negotiate terms including quality, price, quantity, payment terms, delivery, and packaging.
- Place orders based on negotiated terms.
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Order Management
- Track orders to ensure accurate and timely delivery.
- Resolve any issues that arise during the order process.
- Manage administrative tasks related to orders within the purchasing software.
- Handle invoicing and maintain records.
Requirements
- Education: Secondary education
- Experience: Familiarity with procurement and administrative processes is a plus. Knowledge of ERP systems (Oracle, SAP, etc.) is an advantage.
- Languages: Dutch or Flemish at a native level, with a good command of spoken and written English.
Key Competencies
- Strong organizational skills with an eye for detail.
- Ability to stay calm and manage stress effectively.
- Customer-oriented with a positive, professional attitude.
- Independent thinker, capable of making decisions, and a team player.
Working Conditions
- Schedule: Monday - Friday, 9:30 am - 6:00 pm
- Contract: Full-time, 40 hours per week
- Location: Office-based, hybrid, or remote options are available.
Benefits
- Paid training
- Fun, people-oriented call center
- Market-based basic salary
- Growth opportunities
- Relocation Package
Location
Sofia (Bulgaria)
- Afdeling
- Callcenter
- Locaties
- Sofia
- Status werken op afstand
- Hybride
- Soort dienstverband
- Fulltime
- Werkniveau
- Verkoopmedewerkers
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Collega’s
Sofia
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Why Companies Choose Recruit4Work
Companies choose Recruit4Work for our expertise, reliability, and results-driven approach. Our team of recruitment specialists offers deep industry knowledge, ensuring we understand the specific needs of each business and provide tailored solutions. By focusing on quality over quantity, we connect companies with top-tier talent that drives growth and success.
Our consultative process, combined with a vast network of candidates, enables us to quickly source and place the right individuals in both temporary and permanent roles. Moreover, our commitment to transparency, professionalism, and timely delivery makes us a trusted partner in achieving recruitment goals efficiently.
Recruit4Work's reputation for excellence and dedication to client satisfaction consistently sets us apart in the recruitment industry.
Dutch or Flemish Contact Center Agent
As a Contact Center Agent, you’ll manage the entire P2P process for diverse clients. Take charge of purchasing and order follow-up, ensuring smooth transactions from procurement to payment.
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