Dutch Customer Service Advisor
Join us in Barcelona as a Customer Service Advisor! Provide exceptional support, boost sales, and enhance customer experiences.
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Are you done with the fact that every day is the same? Switch it up and take on a new adventure by starting a new job abroad! You can experience a new job in which you can grow on a professional level. But also experience a new country, a new culture, meet new people and learn a new language. Barcelona is the perfect city for this new adventure! With its rich culture and diverse population you will be able to experience loads of new things. Sounds like an adventure for you? Check out this position!
Your role
You will be working on a project with relatively simple processes, but accuracy is an absolute must and you will be the main contact point for customers who have questions or issues with a banking application. There is a training program in which you will go through all the aspects of the job. The training period consists of 5 days.
Profile
- Fluent in Dutch (C2)
- Working proficiency in English
- Call centre experience is an added value, but not required
- Basic computer skills are necessary
- Able to follow procedures around sensitive data
- You can submit proof that you are free of criminal offences
- Flexibility and punctuality regarding working hours (shifts including evening and weekend services)
Our ideal candidate is
- Communicative and empathetic
- Disciplined and accurate
- Respectful and positive towards customers
- Solution-oriented thinking
- Patient
- Reliable
Our offer
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with bonus
- Employee benefits such as meal cards, transport cards and private insurance
- Growth opportunities
Location
Barcelona, Spain
- Locaties
- Barcelona
- Soort dienstverband
- Fulltime
- Werkniveau
- Servicemedewerkers
- Language
- English, Dutch
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Barcelona
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo
Dutch Customer Service Advisor
Join us in Barcelona as a Customer Service Advisor! Provide exceptional support, boost sales, and enhance customer experiences.
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