Dutch/Flemish Outbound Client Advisor
Join us as an outbound client advisor! Elevate your career with dynamic client interactions and impactful solutions.
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Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people-orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position!
Your role
For the second largest energy producer and energy supplier in the Belgian market, we are looking for an Outbound Client Advisor candidate. As an Outbound Client Advisor, you will be responsible for delivering a high level of courteous and efficient customer service across multiple contact channels – phone, mail, chats & social media.
Tasks
- Calling prospects via the delivered database
- Active listening to understand the sales opportunities based on the needs of the client
- Comparing tariffs from other suppliers
- Convincing prospect to become Luminus client
- Assisting with the digital contract signing
- The agent goes through the contract with the client (online) & assists with the digital contract signing
- Proposing/selling other products and/or services such as energy control monitors, boiler maintenance, e-mobility items.
Requirements
- Diploma of Secondary Education
- Contact center experience is an asset
- High proficiency in Dutch/Flemish and fluent in English
- PC skills (experience with working with computer systems)
- Good writing skills
- Customer orientation - Ability to develop and maintain strong relationships with clients
- Persuasiveness – to convince others, while using clear explanations and well-formed arguments
- Empathy - Understands another person’s circumstances, point of view, thoughts, and feelings.
- Self-confidence - Confidence in own powers and abilities.
- Sales Ability
- Willingness to learn
- Motivation to learn and do sales
Our offer
- Paid training
- Fun, people-oriented call centre
- Market-based basic salary
- Growth opportunities
- Relocation Package
- Private health insurance
Location
Sofia (Bulgaria)
Sofia
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Dutch/Flemish Outbound Client Advisor
Join us as an outbound client advisor! Elevate your career with dynamic client interactions and impactful solutions.
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