🌍 Have you always wondered about what it would be like to start living and working abroad? We can make this dream a reality! With this job position, you will be living in Barcelona while working in a big communications company. You can fully experience Barcelona, explore the city's most famous street La Rambla, be amazed by the beautiful Sagrada Familia, visit the Picasso Museum, make new friends and learn more about Spanish culture. Not only can you experience Barcelona but you can also go on a mini adventure by exploring other cities and old towns in Spain. Want to finally make this dream come true? Then we have the perfect position for you!

📌 What You’ll Do

Do you enjoy helping people and solving problems? As a Customer Service Advisor, you’ll be the first point of contact for clients. You’ll listen actively, direct their questions to the right place, and support them with clear solutions.

🛠 What You’ll Do

• 📞 Answer calls & deliver excellent service
• 🙋 Help customers with questions, issues & complaints
• ⏱️ Share accurate info quickly
• 📋 Follow company rules & processes
• 🤝 Work together as part of a team

🎯 What We’re Looking For

• 🗣️ C2 Dutch/Flemish + French
• 🌍 English B2 or higher
• 💼 Customer service experience = a plus
• 😀 Strong communication skills
• 🌙 Ability to work night shifts
• 💡 Problem-solving mindset
• 🤝 Team spirit

🌟 Nice-to-Have Skills

• 🔄 Process improvement
• 🤝 Collaboration & teamwork
• 🗣️ Strong communication
• 🧘 Emotional intelligence
• 🌍 Open-mindedness
• 🧠 Critical thinking
• 🛠️ Solution-oriented mindset
• 🚀 Entrepreneurial spirit

💎 What You Get

• 💼 Full-time, hybrid role (39h/week).
• 💰 Competitive salary + interesting bonuses
• ✈️ Relocation possibilities
• 🩺 Private health insurance.
• 📚 Ongoing training, certifications, and career growth opportunities.
• 🎉 Fun work culture with contests & events.

Location

Barcelona or Madrid, Spain (hybrid)