French Customer Service in Braga (hybrid)
Be the voice that makes a difference 🎧 — start your customer service journey in Braga today!
Nous répondons généralement sous 2 heures
🌞 Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone.
Are you passionate about helping others and ready to represent a well-known global brand in home furnishings? Join our international team in Braga, where every customer interaction is a chance to create a positive experience. 🌟
🔑 Key Responsibilities
- 📞 Assist customers via inbound calls with enthusiasm and professionalism.
- 🛍️ Provide detailed product information and confidently guide customers toward completing purchases.
- 🚚 Support clients with delivery concerns—track shipments, resolve issues, and check stock availability.
- 🧩 Troubleshoot technical or account-related problems, offering clear and effective solutions.
- ⏱️ Deliver accurate, real-time responses to all customer inquiries.
- 🗂️ Maintain thorough and organized records of customer interactions and actions taken.
What We’re Looking For
- ✔️ Proficiency in French
- ✔️ Friendly and professional communication skills
- ✔️ Confidence using digital tools and software
- ✔️ Team spirit and a helpful attitude
- ✔️ Eagerness to learn and support others
- ✔️ Focus on customer satisfaction and problem-solving
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year)
- 🎉 Be part of a project with real impact
Location
Braga, Portugal
- Département
- Callcenter
- Localisations
- Braga
- Statut à distance
- Hybride
- Type de contrat
- Temps plein
- Niveau d'emploi
- Personnel de soutien
- Language
- French
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09
Collègues







Braga
¿Por qué trabajar con nosotros?
-
Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
-
Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
-
Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo