German Customer Service Advisor
Do you have experience as a Customer Service Agent? want to take the next step and start a new adventure in Barcelona? Take a look at this job position!
Wir antworten gewöhnlich innerhalb von zwei Stunden
Thinking about moving abroad? Take a look at Barcelona where there is a lot to do and experience. You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of the biggest companies in communication. Want to take the next step and start this new adventure? Take a look at this job position!
As a Customer Service Advisor, your primary responsibility will be to provide top-notch support to customers, addressing both technical and administrative inquiries through telephone, chat, and email. This includes assisting customers with installations and configuring their terminals or online payment solutions, troubleshooting reported issues and maintaining strong customer relationships.
Profile
- Fluent in German (Level C2)
- Working proficiency in English
- Experience in a call centre
- Strong communication and social skills
- Positive attitude towards changes
- Team-player mentality
- Strong listening skills
- Service-oriented approach
- Ability to handle conflicts constructively
Daily tasks
- Blocking lost/stolen credit and debit cards
- You will handle inquiries from credit card holders and ensure the security and protection of credit card information
- Identity verification, answering questions and explaining any steps are among your core duties
- Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
- Handling claims files
Benefits
- Paid training
- Free Spanish lessons (once a week)
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal cards, transport cards and private insurance
- 4 company outings per year
- Free fruit and coffee
- Growth opportunities
Location
Barcelona, Spain
- Abteilung
- Callcenter
- Standorte
- Barcelona
- Vertragsart
- Vollzeit
- Beschäftigungsebene
- Servicekräfte
- Language
- English, German
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Kollegen und Kolleginnen
Barcelona
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Why Companies Choose Recruit4Work
Companies choose Recruit4Work for our expertise, reliability, and results-driven approach. Our team of recruitment specialists offers deep industry knowledge, ensuring we understand the specific needs of each business and provide tailored solutions. By focusing on quality over quantity, we connect companies with top-tier talent that drives growth and success.
Our consultative process, combined with a vast network of candidates, enables us to quickly source and place the right individuals in both temporary and permanent roles. Moreover, our commitment to transparency, professionalism, and timely delivery makes us a trusted partner in achieving recruitment goals efficiently.
Recruit4Work's reputation for excellence and dedication to client satisfaction consistently sets us apart in the recruitment industry.
German Customer Service Advisor
Do you have experience as a Customer Service Agent? want to take the next step and start a new adventure in Barcelona? Take a look at this job position!
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