German Customer Service
Exciting opportunity in Greece for a Customer Service role. Join our team and deliver exceptional service in a stunning Mediterranean setting!
Wir antworten gewöhnlich innerhalb von zwei Stunden
For one of the biggest names in tech, we are looking for Customer Service agents. In this challenging role, you will help end clients solve technical problems and answer any questions they may have.
Our ideal candidate is
A natural team player - we believe in supporting and developing our people
Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers
Required skills
- Fluent in German
- Working proficiency in English
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek culture and Greek language courses
- Internal employee incentives
- Located in an amazing office in Greece with excellent transport links
- Excellent relocation package with a great support system for non local hires
- Private Health coverage
- Enjoy life in Greece, there are loads of social & sports events
Location
Remote, must be based in Greece
- Abteilung
- Callcenter
- Standorte
- Greece (Remote)
- Status Homeoffice/Vor Ort
- Vollständig im Homeoffice
- Beschäftigungsebene
- Servicekräfte
- Language
- English, German
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Kollegen und Kolleginnen
Greece (Remote)
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work does more than just finding the right professional for you. We also assess the individual on personal and interpersonal skills.
Do they fit within the organizational structure? Are they a true team player, do they demonstrate sufficient leadership to lead a larger team, do they have a strong personality, and can they accurately assess the specific procedures that characterize your organization?
A specialized recruitment and selection company takes these aspects seriously in the profile.
Recruit4.work is such a company
German Customer Service
Exciting opportunity in Greece for a Customer Service role. Join our team and deliver exceptional service in a stunning Mediterranean setting!
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