Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position!
For a Energy and Telecom supplier in The Netherlands we are looking for a Customer Service Agent who speaks Flemish with English.
In this job you will help clients with questions or problems through multiple channels. These questions relate, among other things, to changes to customer data, contracts, inquiries about invoices.
Inbound communication – all questions from existing clients:
Further follow up of the client’s case, obtaining additional information or providing solution based on the case
Call back the client in case of request for additional information.
Flemish + English
PC skills (experience with working with computer systems)
Very good written skills (good structure, extended vocabulary)
Good logical and analytical thinking