Flemish Financial Advisor
Do you have experience as a Financial Advisor? Want to take the next step and start a new adventure? Take a look at this job position!
We reageren meestal binnen 2 uur
We are currently seeking a motivated and customer-oriented financial services advisor to join their team in Casablanca and begin an exciting career within a newly state-of-the-art newly established contact center.
In this customer-focused role, the advisor will be responsible for providing a top-quality customer service experience. You will work on behalf of their clients and customers across multiple different industries, which will give you a wide variety in your day-to-day work life and make the difference.
You will:
- Be at the forefront of the business, handling multiple inbound/outbound channels interactions to support customers.
- Establish positive engagement with the customers, build strong relationships and demonstrate fair treatment guided by company values and culture.
- Conduct affordability assessments to fully understand each customer's financial situation and, where appropriate, set up reasonable payment plans with clear timescales.
- Maintain system notes, ensuring records of calls are entirely accurate, professional, and a true reflection of the conversation
- Reflect our clients in a positive and professional manner.
- Thrive to achieve business targets and meet individual and team KPIs.
Your profile:
- Native level in Flemish and French or English (C2 level).
- Customer support experience will be considered as an advantage but is not a requirement.
- Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base.
- Strong numeracy skills, efficient planning, and organizational setup in a fast-paced work capacity environment.
- Ability to learn and adaptable to different situations.
- Service-oriented, analytical problem-solving, solution-driven mindset.
- Patience, resilience, and calmness in all situations.
- Customer-oriented with great listening and negotiation skills.
- Ability to work both independently and as a team player.
- Desire and high energy striving for excellence and quality within the business
- Advanced computer skills.
The offer
- Paid training
- You will be working for a Flemish company with Dutch / Flemish speaking colleagues;
- Flexible working hours, with the option of working from home
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary
- Employee benefits such as meal card, transport card and private insurance
- Growth opportunities
Location
Casablanca (Morocco)
- Afdeling
- Finance
- Locaties
- Casablanca
- Type werk
- Fulltime
- Werkniveau
- Ondersteunend personeel
- Language
- English, Flemish, French
Casablanca
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Flemish Financial Advisor
Do you have experience as a Financial Advisor? Want to take the next step and start a new adventure? Take a look at this job position!
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