Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful Greece! Want to start this next adventure? Check out this position!
We are looking for customer service representatives. In this challenging role you will help end clients solve problems and answer any questions they may have.
Responsible for handling incoming calls and emails according to the current client’s procedures and processes, which includes custumers support with economic matter, processing of sensitive data and in all executed duties always strive to reach the defined key performance indicator targets.
Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience.
Work with confidential customer information and treat it sensitively.
Use software to source and input customer data accurately as related to the inquiry.
Responsibility for various administrative tasks.
Present a professional and knowledgeable approach on all customer interactions.
Our ideal candidate is
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Fluent in Swedish
Working proficiency in English
Excellent communication skills
Excellent benefits package
Multilingual and excellent work environment to provide the customer service
Adaptation to Greek Culture and Greek language Courses,
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.