Slovenian Customer Service Representative
Join our team as a Customer Service Representative! Use your empathy and problem-solving skills to deliver exceptional support in a dynamic travel environment
Običajno se odzovemo v roku 2 urah
Customer Support Representative for a Prestigious Travel Company.
If you are an empathetic individual with excellent listening skills, a knack for problem-solving, and enjoy being a team player, this is the perfect job for you!
Key Responsibilities:
As a Customer Support Representative, you will be pivotal in understanding and addressing the needs of our international travellers. Your responsibilities include:
- Listening to, responding to, and mediating between travellers and accommodation suppliers worldwide, ensuring top-notch customer service.
- Clarifying inquiries regarding services, payments, and technical requirements, providing precise information, and following established processes via email and phone.
Requirements:
- Language Skills: Proficient in Slovenian (C2 level) and advanced English.
- Communication: Excellent written and spoken communication and interpersonal skills.
- Technical Skills: Proficient with PC usage, including Office 365, CRM databases, and other internal platforms.
- Mindset: Problem-solving, solution-oriented, positive, and motivated, capable of handling challenging customer issues.
- Work Approach: Goal-oriented, adaptable to changing priorities and business processes.
- Experience: Previous experience in customer service or contact center environments is valued.
- Availability: Able to work both from the office and remotely (within 100km from the office).
Benefits:
- Feel Good Program: Includes Spanish lessons, quizzes with prizes, and free group activities like running, beach volleyball, roller skating, and more.
- Health Insurance: Free private health insurance is available upon securing a permanent contract.
- Flexible Remuneration: Options for nursery school transport after the probation period.
- Work Environment: A multicultural and international atmosphere with modern office spaces, well connected by public transport and close to the Westfield Glories shopping mall.
- Perks: Free coffee daily and free fruit once a week.
- Career Development: Be part of an industry-leading department with great opportunities for learning and career growth.
- Training: Three weeks of initial training and ongoing personal coaching.
Location
Barcelona, Spain
- Oddelek
- Travel & Leisure
- Lokacije
- Barcelona
- Tip zaposlitve
- Polni delovni čas
- Raven zaposlitve
- Delavci storitev
- Language
- English, Slovenian
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Barcelona
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work does more than just finding the right professional for you. We also assess the individual on personal and interpersonal skills.
Do they fit within the organizational structure? Are they a true team player, do they demonstrate sufficient leadership to lead a larger team, do they have a strong personality, and can they accurately assess the specific procedures that characterize your organization?
A specialized recruitment and selection company takes these aspects seriously in the profile.
Recruit4.work is such a company
Slovenian Customer Service Representative
Join our team as a Customer Service Representative! Use your empathy and problem-solving skills to deliver exceptional support in a dynamic travel environment
Nalaganje prijavnega obrazca