Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious, international company in which you are able to help customers with their questions. Further, you will be experiencing the way of living in Greece, you can try the traditional cuisine, enjoy the weather and visit the hotspots. Sounds like an opportunity for you to check out this position!

Are you tech-savvy with a passion for customer care? We're looking for a Customer Support Representative to assist users on their journey to quitting smoking and switching to alternative tobacco products. You'll provide expert support across multiple channels (voice, email, social) to help users with inquiries like charging e-cigarette devices, ordering refills, locating service centers, and troubleshooting.

Key Responsibilities

• Assist customers with technical and order-related queries.
• Provide guidance on product usage and maintenance.
• Use various communication channels to engage with users.

Required skills

• Fluent in the requested language
• Working proficiency in English
• Excellent communication skills
• High technical proficiency.
• Punctuality
• Ability to work independently in a remote setting.
• Sense of responsibility

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non-local hires
• Private Health coverage
• Enjoy life in Greece, there are loads of social & sports events

Location

Remote, must be based in Piraeus (Greece)