Norwegian Technical Support
Do you have experience as a Support Agent? Want to take the next step and start a new adventure? Take a look at this job position!
Vi svarer vanligvis innen 2 timer
Want to start a new adventure? Move to Greece and experience Mediterranean life! Move to Greece and experience the way of living there. Enjoy the great weather, try the traditional cuisine, go to the beach, and visit the hotspots. Sound like an adventure for you? Take a look at this position!
For one of the biggest names in tech, we are looking for Technical support agents. In this challenging role, you will help end clients solve technical problems and answer any questions they may have.
Our ideal candidate is
- A natural team player - we believe in supporting and developing our people,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
- Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices.
Profile:
- Fluent in Norwegian
- Working proficiency in English (C1 level)
- Excellent communication skills
- High understanding of IT topics such as storage, networking, windows/mac
Your daily job:
- Listing Creation and Management: guiding merchants in creating and managing their GMB listings.
- Listing Verification: supporting merchants in getting their GMB listings verified and activated.
- Review Management: guiding merchants in requests related to reviews coming from customers (review removal requests, replying to customer reviews, etc).
- Search ranking: educating merchants on how Search ranking works.
- Listing Reinstatement: supporting merchants in getting their suspended or disabled GMB listings reinstated.
- Client G My Business Guidelines: Educate the merchants about the Client G My Business Eligibility and Data Quality guidelines and make sure that said guidelines are followed.
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses,
- Internal employee incentives
- Located in an amazing office in Greece with excellent transport links
- Excellent relocation package with a great support system for non-local hires
- Private Health coverage
- Enjoy life in Greece, there are loads of social & sports events
Location
Piraeus, Athens
- Avdeling
- Callcenter
- Steder
- Piraeus
- Ansettelsestype
- Fulltid
- Ansettelsesnivå
- Teknikere
- Language
- English, Norwegian
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/30min
Piraeus
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work does more than just finding the right professional for you. We also assess the individual on personal and interpersonal skills.
Do they fit within the organizational structure? Are they a true team player, do they demonstrate sufficient leadership to lead a larger team, do they have a strong personality, and can they accurately assess the specific procedures that characterize your organization?
A specialized recruitment and selection company takes these aspects seriously in the profile.
Recruit4.work is such a company
Norwegian Technical Support
Do you have experience as a Support Agent? Want to take the next step and start a new adventure? Take a look at this job position!
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