Dutch or Flemish Customer Care Technical Agent in Bulgaria
Tech-savvy & ready for adventure? 💻 Move to Sofia as a Technical Agent! Great salary, relocation package & a vibrant expat life await. Swap the daily grind for Bulgarian sun! ☀️🚀🇧🇬
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Ready for a life-changing adventure in the land of black sand beaches and thermal springs? 🌊♨️ Bulgaria is calling! We aren’t just offering a job; we’re offering a front-row seat in an ambitious, people-first international company. Join a global telecom giant and become the hero of connectivity! Whether it's high-speed internet, digital TV, or mobile data, you’ll be the technical wizard ensuring the world stays connected. Are you ready to jumpstart your personal and professional life in beautiful Sofia? Let’s go! 🚀
💼 Your Role
The Tech Guru: Be the first point of contact for customers facing technical challenges. You are the voice that saves the day! 📞🦸♂️
Master of Connection: Tackle issues ranging from broadband and mobile networks to TV apps and GPS signals. 📱📡
First-Time-Right Champ: Use advanced tools like 'Dare' and expert systems to find lightning-fast solutions on the first try. ⚡
The Problem Solver: If a fix needs a hands-on touch, you’ll coordinate on-site technician visits. 🛠️
Opportunities Galore: Beyond solving tech puzzles, you’ll spot sales opportunities to help customers get the most out of our amazing products! 💰
🧭 Requirements
Language Power: You speak Dutch or Flemish (C2) and have a good grip on English (B2). 🇳🇱🇧🇪🇬🇧
Communication Pro: You’re a natural talker, an active listener, and a master of summarizing. 🗣️
The Vibe: You are friendly, helpful, and obsessed with making customers happy (CSAT is your middle name!). 😊
No Tech Degree? No Problem! An interest in telecom is a plus, but we provide all the training you need. Just bring your motivation! 🎓
Flexibility: You’re down for a dynamic schedule, including evenings and weekends. 🕒
Growth Mindset: You can absorb new info quickly and adapt to a fast-paced environment. 🧠
🎁Benefits
Paid Training: We invest in you from day one! 💸
Pure Fun: Work in an atmospheric, people-oriented center where "fun" is part of the job description. 🎉
Strong Foundation: A market-based salary plus a full Relocation Package to get you to Sofia stress-free! ✈️🏠
Sky’s the Limit: Real opportunities to climb the career ladder. 📈
📍Location
Sofia, Bulgaria 🇧🇬 (A city where history meets a modern, affordable lifestyle!)
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- Afdeling
- Callcenter
- Locaties
- Burgas, Sofia , Varna
- Status werken op afstand
- Volledig werken op afstand
- Soort dienstverband
- Fulltime
- Werkniveau
- Ondersteunend personeel
- Accommodation available
- Yes
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4.work/schedule-a-meeting-with-one-of-our-expert-recruiters/
Collega’s
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo