Dutch or Flemish Customer Care
Join our team! Exciting customer service vacancies available now. Make a difference with every interaction. Apply today
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Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people-orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position!
Your role
For one of the biggest names in employee benefits, we are looking for a customer care agent who speaks either Flemish or Dutch with English. You are responsible for Handling inbound calls, outbound calls and administrative tasks.
Daily tasks
Calls are always with priority.
To provide customer service:
- Vouchers for services - used for cleaning, ironing, grocery shopping, and transport for disabled people.
To answer incoming calls and emails about voucher usage, ordering, reimbursement, and exchange:
- Registering and logging into the website
- Change of personal data
- Orders did not arrive
- The client paid but did not receive cheques
- Request for fiscal certificates for taxes
To provide information about the legal conditions of voucher usage.
To be the connection between the regions, cleaning companies and customers.
Requirements
- Fluent in Dutch language
- Working proficiency in English
- Experience with CRM systems & MS Office
- PC skills and very good written skills
- Diploma of Secondary Education
- Contact centre experience is an asset
Social-communicative:
- Persuasiveness
- Customer orientation
- Communication
- Effective listening
Intellectual competencies:
- Analytical thinking
- Continuous learning
Emotional competences:
- Positive thinking
- Self-motivation
- Self-confidence
Task-oriented competences:
- Quality of work
- Flexibility
- Sales ability
- Result-orientation
- Multitasking
Our offer
- Paid training
- Fun, people-oriented call centre
- Market-based basic salary
- Growth opportunities
- Relocation Package
Location
Bulgaria
- Afdeling
- Callcenter
- Locaties
- Sofia
- Soort dienstverband
- Fulltime
- Werkniveau
- Servicemedewerkers
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Sofia
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Why Companies Choose Recruit4Work
Companies choose Recruit4Work for our expertise, reliability, and results-driven approach. Our team of recruitment specialists offers deep industry knowledge, ensuring we understand the specific needs of each business and provide tailored solutions. By focusing on quality over quantity, we connect companies with top-tier talent that drives growth and success.
Our consultative process, combined with a vast network of candidates, enables us to quickly source and place the right individuals in both temporary and permanent roles. Moreover, our commitment to transparency, professionalism, and timely delivery makes us a trusted partner in achieving recruitment goals efficiently.
Recruit4Work's reputation for excellence and dedication to client satisfaction consistently sets us apart in the recruitment industry.
Dutch or Flemish Customer Care
Join our team! Exciting customer service vacancies available now. Make a difference with every interaction. Apply today
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