Dutch/Flemish Customer Care
Join us as an customer care advisor! Elevate your career with dynamic client interactions and impactful solutions.
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Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious and flexible company in which you are able to help customers with their questions. Further, you will be experiencing the way of living in Greece, you can try the traditional cuisine, enjoy the weather and visit the hotspots. Sounds like an opportunity for you to check out this position!
Your role
For one of the biggest names in employee benefits, we are looking for a customer care agent who speaks either Flemish or Dutch with English. You are responsible for Handling inbound calls, outbound calls and administrative tasks.
Daily tasks
Calls are always with priority.
To provide customer service:
- Vouchers for services - used for cleaning, ironing, grocery shopping, and transport for disabled people.
To answer incoming calls and emails about vouchers usage, ordering, reimbursement, and exchange:
- Registering and logging into the website
- Change of personal data
- Orders did not arrive
- The client paid but did not receive cheques
- Request for fiscal certificates for taxes
To provide information about the legal conditions of voucher usage.
To be the connection between the regions, cleaning companies, and costumers.
Requirements
- Fluent in Dutch or Flemish (oral and written)
- Proficient in English
- Experience with CRM systems & MS Office
- PC skills and very good written skills
- Diploma of Secondary Education
- Contact center experience is an asset
Social-communicative:
- Persuasiveness
- Customer orientation
- Communication
- Effective listening
Intellectual competencies:
- Analytical thinking
- Continuous learning
- Emotional competences:
- Positive thinking
- Self-motivation
- Self-confidence
Task-oriented competences:
- Quality of work
- Flexibility
- Sales ability
- Result-orientation
- Multitasking
Our offer
- Paid training
- Fun, people-oriented call center
- Market-based basic salary
- Growth opportunities
- Relocation Package
Location
Work from home, Greece
- Afdeling
- Customer Service
- Locaties
- Greece (Remote)
- Status werken op afstand
- Volledig werken op afstand
- Soort dienstverband
- Fulltime
- Werkniveau
- Servicemedewerkers
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Greece (Remote)
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work does more than just finding the right professional for you. We also assess the individual on personal and interpersonal skills.
Do they fit within the organizational structure? Are they a true team player, do they demonstrate sufficient leadership to lead a larger team, do they have a strong personality, and can they accurately assess the specific procedures that characterize your organization?
A specialized recruitment and selection company takes these aspects seriously in the profile.
Recruit4.work is such a company
Dutch/Flemish Customer Care
Join us as an customer care advisor! Elevate your career with dynamic client interactions and impactful solutions.
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