Dutch or Flemish Customer Service
Empower your career! Join our customer service team in Morocco, championing excellence for a leading energy company. Elevate your potential – apply today!
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Are you a strong communicator, passionate about people and experienced within a call centre environment? Would you like to work with an international team, based in beautiful Casablanca? Are you focused on customer experience and delivering qualitative services? This is your chance because our customer is looking for go-getters to guide and develop a team for a growing activity.
Want to take the next step and start this new adventure? Take a look at this job position!
Your role
For one of the biggest Energy suppliers in Belgium, we are looking for a Customer Service Agent who speaks either Flemish or Dutch with English.
In this job, you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, meter readings, contracts, and inquiries about invoices. You need to be able to analyse annual settlements independently. Previous customer contact experience is not required but is appreciated. You must live in Morocco or be willing to relocate in the short term.
Profile
- Fluent in Dutch or Flemish
- Working proficiency in English
- You are service and result-oriented
- Social skills and a positive attitude
- Experience in a call centre (preferably)
- You are computer-savvy
- You can work and problem-solve independently with a good dose of analytical thinking
- You can empathize with your customer
- You are a good listener and have good communication skills
- Hospitable, customer-friendly, and helpful to the customer
- Flexibility and empathy are very important
- You are looking for a challenging long-term position
Our offer
- Soft skills training by an expert consultant
- Paid training
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with the possibility of a bonus
- Employee benefits such as meal cards, transport cards, and private insurance
- Free fruit and coffee
- Growth opportunities
- Different animations and challenges are regularly organized
- Fixed salary including a very large portion of language bonus
- Highly beneficial sponsorships to supplement your salary
- Free weekly supervised sports sessions
- Various benefits and agreements: Altissia, eProgram, dentists, laboratories, restaurants
Location
Casablanca (Morocco)
- Afdeling
- Energy
- Locaties
- Casablanca
- Soort dienstverband
- Fulltime
- Werkniveau
- Servicemedewerkers
- Language
- English, Dutch, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Casablanca
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Dutch or Flemish Customer Service
Empower your career! Join our customer service team in Morocco, championing excellence for a leading energy company. Elevate your potential – apply today!
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