Dutch Customer Care Representative
Join us as a Customer Care Representative, ensuring unforgettable experiences for our guests! Fluent Dutch & exceptional service skills required.
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As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience.
Primary Duties
- Assist guests with inquiries, address concerns promptly, and deliver outstanding customer service.
- Handle customer queries via phone and email, providing information on bookings, activities, and Dutch market insights.
- Offer guidance on amenities and services, swiftly addressing customer complaints to achieve satisfactory resolutions.
- Collaborate with various departments to resolve customer issues efficiently.
- Aid customers in booking accommodations, meals, and leisure activities, ensuring accuracy in booking details and billing information.
Candidate Profile
- Proficient in Dutch language (C2 level).
- Prior experience in customer service roles.
- Strong attention to detail, autonomy, and exceptional interpersonal skills.
We Offer
- Competitive salary with bonuses.
- Opportunity to join a leading industry organization with a dynamic and motivated team.
- Potential for career progression supported by comprehensive training and internal advancement opportunities.
- Stimulating a work environment that encourages innovation and collaboration.
Location:
Barcelona, Spain
- Afdeling
- Administrative
- Locaties
- Barcelona
- Soort dienstverband
- Fulltime
- Werkniveau
- Ondersteunende medewerkers
- Language
- English, Dutch
Barcelona
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Dutch Customer Care Representative
Join us as a Customer Care Representative, ensuring unforgettable experiences for our guests! Fluent Dutch & exceptional service skills required.
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