Dutch or Flemish Technical Support Agent
Join our dynamic team in Morocco! Exciting opportunity for a Technical Support Agent. Solve tech challenges, delight customers, and grow with us. Apply now!
We reageren meestal binnen 2 uur
Relocate to Casablanca and start your adventure abroad! We are currently looking for admin employees to join our team in Casablanca. While starting a new challenging job there, you are also able to discover all that Casablanca has to offer. You can enjoy the unique architecture, try Moroccan cuisine and experience the rich culture and history of Casablanca. Start this adventure abroad and experience all that Casablanca has to offer!
Your role
The candidate will be working on a project with relatively simple processes, but accuracy is an absolute must. The candidate deals with questions from Dutch shops that are using the end customers' payment solutions (pin machines etc.). A big part of the job is remotely solving technical issues or handling technical requests from merchants.
There is a training program in which you will go through all the aspects of the job (the focus will be on privacy-related themes).
Profile
- Fluent in the requested language
- Working proficiency in English, and French is a plus.
- Call centre experience is an added value, but not required.
- Basic computer skills are necessary.
- Able to follow procedures around sensitive data.
- You can submit proof that you are free of criminal offences.
- Flexibility and punctuality regarding working hours (shifts including evening and weekend services).
Our ideal candidate is
- Communicative and empathetic
- Disciplined and accurate
- Respectful and positive towards customers
- Solution-oriented thinking
- Patient
- Reliable
Our offer
- Paid training
- Unique, atmospheric, people-oriented call centre, with a good dose of fun
- Market-based basic salary with bonus opportunities
- Employee benefits such as private insurance
- Growth opportunities
Location
Casablanca, Morocco
- Afdeling
- Callcenter
- Locaties
- Casablanca
- Soort dienstverband
- Fulltime
- Werkniveau
- Technici
- Language
- English, Dutch, Flemish
Casablanca
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Dutch or Flemish Technical Support Agent
Join our dynamic team in Morocco! Exciting opportunity for a Technical Support Agent. Solve tech challenges, delight customers, and grow with us. Apply now!
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