Dutch Customer Service
Do you have experience as a Service Agent? Want to take the next step and start a new adventure? Take a look at this job position!
We reageren meestal binnen 2 uur
Want to start working abroad? Portugal is the place for you, with its rich culture and history, beautiful landscapes, and famous port wine it is the perfect place to start this new adventure! Not only are you going to live in Portugal you can also start working there. We can offer you a position in a diverse team, to learn, grow and experience all that Portugal has to offer.
Our customer
Our client is an American family-owned multinational that manufactures household cleaning products and consumer chemicals.
Together with your colleagues, you will be part of a team ensuring a competent and friendly customer service experience over the phone and via e-mail. Part of your daily activities will be:
- Customer service by telephone (inbound and outbound) and e-mail;
- Help with questions about orders
- Support for the company "partners"
- Questions about registration, account, and payment processes
- Questions about rewards, promotions, and recommendations
- Data and text entry in the software platform.
- Please note that for this job position, good Dutch, as well as English, both in oral and written form, is a prerequisite.
Our ideal candidate is
- A natural team player - we believe in supporting and developing our people,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Required skills
- Native-level of Dutch
- Working proficiency in English, at least B1 level
- Excellent communication skills
- Problem-solving
- Sense of responsibility
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Languages classes (for international candidates)
- Internal employee incentives
- Located in a fantastic office in Lisbon with excellent transport links
Location
Lisbon, Portugal
- Afdeling
- Callcenter
- Locaties
- Lisbon
- Werkniveau
- Ondersteunende medewerkers
- Language
- English, Dutch
Lisbon
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Dutch Customer Service
Do you have experience as a Service Agent? Want to take the next step and start a new adventure? Take a look at this job position!
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