Want to start a new adventure? Move to Greece and experience the Mediterranean life! Move to Greece and experience the way of living there. Enjoy the great weather, try the traditional cuisine, go to the beach and visit the hotspots. Sound like an adventure for you? Take a look at this position!
For one of the biggest webshops in the Netherlands we are looking for customer service agents. You will be part of a team, ensuring a competent and friendly customer service experience over the phone. Part of your daily activities will be:
Listen to customers’ questions and concerns, and provide answers and solutions;
Troubleshooting regarding orders, deliveries, payments and returns;
Point of contact for external sellers;
Provide information about digital products;
Escalation and rerouting of issues to other departments.
Our ideal candidate is
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Fluent in Dutch
Working proficiency in English
Excellent communication skills
Excellent benefits package
Multilingual and excellent work environment to provide the customer service
Adaptation to Greek Culture and Greek language Courses,
Internal employee incentives
Located in an amazing office in Greece with excellent transport links
Excellent relocation package with a great support system for non local hires
Extra Private Health insurance
Enjoy life in Greece, there are loads of social & sports events
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.