Are you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the abroad adventure! Live in the birthplace of paella and experience all that the city has to offer.
For one of the biggest names in food we are looking for a Customer Service Agent who speaks either Flemish or Dutch with English. As a Customer Care Agent you are responsible for delivering a high level of courteous and efficient customer service across multiple contact channels – phone, mail, chats & social media.
You are the first point of contact for the customers
You provide general support and building engaging relationships on each and every customer call or interaction.
Handling customer enquiries about:
Marketing campaigns – promotions and discounts
Handling and resolving customer complaints and feedback
Making tickets for the drivers so that they get more feedback and deliver the box correctly and on time
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.