Are you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the abroad adventure! Live in the birthplace of paella and experience all that the city has to offer.
For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English.
In this job you will help private and commercial clients with questions or problems through phone or email. These questions relate, among other things, to changes to customer data, contracts, inquiries about invoices. Previous customer contact experience is not required, but is appreciated. You must live in Valencia or be willing to relocate in the short term.
Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities?
You are service and result oriented;
You are computer savvy;
You can work and problem solve independently with a good dose of analytical thinking;
You have the ability to empathize with your customer.
You are a good listener and have good communication skills;
You have a good command of Dutch and English language.
Hospitable, customer-friendly and helpful to the customer
Flexibility and empathy are very important.
You are looking for a challenging long term position.