Portugal is known to be a beautiful holiday destination with a rich history and culture. But did you know that you can also work and live there, so you can experience the way of living in Portugal? We can offer you a position in a big team with over 60 different nationalities. This way you can experience all different kinds of cultures while also fully experiencing the work atmosphere of Portugal. But the best part is that during this change in career you can also fully experience Portugal’s rich culture, history, landscapes and food. Sounds like an adventure for you, look at the different positions that we are currently offering.
As a full-fledged member of the customer service, you will be responsible for handling the various customer inquiries, as well as for the delivery of the Sportswear Tips to the customer's satisfaction, assisting them with their purchases and configuring their account.
Your main missions will be:
Providing a reassuring, warm and customer-friendly service for clients in Dutch;
Manage customer queries about their orders and access to their accounts, payments and stock availability;
Seize the opportunity to "shine" with each interaction, showing a strong interest in the customer, with a natural appetite for communication, by becoming aware of the services offered by our customer an expert and a brand advocate
Our ideal candidate is
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Fluent in German or Dutch
Working proficiency in English
Excellent communication skills
Sense of responsibility
Excellent benefits package
Multilingual and excellent work environment to provide the customer service
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.