Dutch Customer Service - Work from home!
An exciting opportunity for Dutch speakers!
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As a full-fledged member of the customer service, you will be responsible for handling the various customer inquiries, as well as for the delivery of the Sportswear Tips to the customer's satisfaction, assisting them with their purchases and configuring their account.
Your main missions will be:
- Providing a reassuring, warm and customer-friendly service for clients in Dutch;
- Manage customer queries about their orders and access to their accounts, payments and stock availability;
- Seize the opportunity to "shine" with each interaction, showing a strong interest in the customer, with a natural appetite for communication, by becoming aware of the services offered by our customer an expert and a brand advocate
Our ideal candidate is
- A natural team player - we believe in supporting and developing our people,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
Required skills
- Fluent in Dutch
- Working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Internal employee incentives
Location
Work from home (But you must be based in Portugal)
- Afdeling
- Callcenter
- Locaties
- Lisbon
- Thuiswerkstatus
- Volledig thuiswerken
- Soort dienstverband
- Fulltime
- Language
- Dutch
Lisbon
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
Dutch Customer Service - Work from home!
An exciting opportunity for Dutch speakers!
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