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Customer Service Agent Dutch *

We are looking for enthusiastic customer support agents. From a great office in Portugal, you will be providing support via email, chat, social media and phone.

Our customer 

The leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 132,000 people support customers in more than 100 countries.

We are looking for enthusiastic customer support agents. From a great office in Portugal, you will be providing support via email, chat, social media and phone. By troubleshooting technical queries and responding efficiently to customer questions you will ensure stellar user experience.

Your profile

    • Experience working in customer service and fast-paced environment;
    • Extensive experience in written communication;
    • Excellent computer skills;
    • English B2;
    • Have a passion for new and innovative technologies
    • Availability to work on rotational shifts
    • Strong understanding of customer satisfaction and service excellence


    • Excellent communication skills, verbal and written;
    • Excellent computer skills;
    • High level language skills in Dutch and English;


    • Competitive salary and bonuses;
    • Work life balance with part-time/ full-time schedules available and 25 annual leave days;
    • Private health and life insurance since the first day of employment;
    • Employment directly with the company with possibility of permanent contract;
    • International career in a dynamic and enthusiastic environment;
    • Training and internal career progression plan upon hiring
    • Several discounts available
    • The chance to get involved in our CSR program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community
    • If you are moving to Portugal count with the support of our Welcome Buddy to help you settle in.


Lisbon or Braga, Portugal

Additional information

  • Remote status

    Temporarily remote

  • Language


We usually respond within a day

Or, know someone who would be a perfect fit? Let them know!

Job categories

1150-234 Lisbon Directions View page

Remote (working from home)

43820 Calafell Directions +34937370972 View page

Braga, Portugal

4700 Braga Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.


Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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