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French Customer Advisor Specialist

Our client is a French multinational retail chain of personal car and beauty stores. As a Customer Advisor, you will support customers via Social media chat, email and calls.​

Our client is a French multinational retail chain of personal car and beauty stores. As a Customer Advisor, you will support customers via Social media chat, email and calls.

Responsibilities

    • Best in class customer service through inbound outbound call and chat and email applications
    • Develop technical skills that will empower you to support the after-sales process and every step related (i.e. online orders, refunds…) and increase Brand Awareness.
    • Become a part of an inclusive and supportive team who will work with you at achieving your development goals and receive consistent guidance and feedback from our dedicated team leaders and trainers.
    • Evoque your passion for beauty cosmetics and use your expertise to advise customers about the products.

Your Profile

    • Proficient French speaker (C1 or higher) with English (minimum level B2).
    • Previous experience in Customer Service representative is a plus.
    • Excellent communication skills coupled with empathy and team spirit
    • For non-EU residents, it is mandatory to have a valid work permit.

What do we offer?

    • Competitive wages (14 monthly payments per year)
    • Meal Allowance
    • Performance bonus
    • Relocation package: shared accommodation and flight reimbursement
    • Possibility to work from home, Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

Additional Benefits

    • Work with adventurous people from over 15 nationalities
    • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
    • We promote inter-company mobility to work at any of our sites around the world.
    • New and modern office located where the action is: Lisbon- Portugal.
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Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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