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German Customer Service

Become a member of one of the biggest names in tech. Your task: Customer contact mainly via telephone (inbound), and sometimes customer contact via chat or email, in German.

Job description

Become a member of one of the biggest names in tech. Support customers in an exiting international working climate. Your tasks:

    • Customer contact mainly via telephone (inbound), and sometimes customer contact via chat or email, in German;
    • Focus on product lines of smartphones, tablets and smart watches;
    • Inquiries about technical problems, use, repair, as well as general product information;
    • Contact with end users, as well as with employees in retail;
    • Identify and forward complex cases to higher support teams;


Required skills

    • Fluent in German
    • Working proficiency in English
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment
    • Extensive training
    • Languages classes
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links

Location

Lisbon, Portugal

Usually responds within a day

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Job categories

Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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