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Dutch Customer Service Representative - information services

Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone and e-mail.

Job description

Our client is a Dutch information services company which operates in over 150 countries. Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone and e-mail. Your tasks:

    • Listening to customers’ questions and concerns, providing the best possible answers and solutions;
    • Troubleshooting regarding orders, deliveries, payments and returns;
    • Providing information about digital products;
    • Escalating and rerouting the necessary matters and issues to other departments.

    Required skills

      • Fluent in Dutch
      • Working proficiency in English
      • Excellent communication skills
      • Problem solving
      • Sense of responsibility


      • Excellent benefits package
      • Multilingual and excellent work environment
      • Extensive training
      • Languages classes
      • Internal employee incentives
      • Located in an amazing office in Lisbon with excellent transport links


    Lisbon, Portugal

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    Lisbon, Portugal

    1150-234 Lisbon Directions View page

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