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Flemish Customer Service Agent

Together with your colleagues, you will be ensuring a competent and friendly customer service experience and technical support via phone and e-mail.

Our customer

Our customer is a Japanese company that specialises in tablets and related products. They are well-known for their use of cordless and pressure-free digital pens.
Together with your colleagues, you will be ensuring a competent and friendly customer service experience and technical support via phone and e-mail. Your tasks:

    • Listening to customers’ questions and concerns, providing the best possible answers and solutions;
    • Troubleshooting regarding products, orders, deliveries, payments and returns;
    • Providing information about digital products;
    • Escalating and rerouting the necessary matters and issues to other departments.

Required skills

    • Fluent in Flemish
    • Working proficiency in English
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment to provide the customer service
    • Extensive training
    • Languages classes (for international candidates)
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links

Location

Lisbon, Portugal

Usually responds within a day

Or, know someone who would be a perfect fit? Let them know!

Job categories

Porto, Portugal

4050-327 Porto Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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