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German Customer Advisor

As a customer advisor, you are responsible for dealing with customer inquiries and product advice up to the verification of order processes.

Job description

Our client is an American multinational that is engaged in footwear and apparel. It is one of the world's largest supplier of athletic shoes.
As a customer advisor, you are responsible for dealing with customer inquiries and product advice up to the verification of order processes. Become part of our international team and get to know one of the biggest sports brands from another side. Your tasks:

    • written and telephone customer advice before, during and after the purchase;
    • Advice on inquiries about payment and shipping;
    • Assistance with customer questions regarding the setting of user accounts;
    • Competent advice on all individual customer matters.

Required skills

    • Fluent in German
    • Working proficiency in English 
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment
    • Extensive training
    • Languages classes
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links

Location

Lisbon, Portugal

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Job categories

Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

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  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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