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German B2B Partner Advocate

Our customer is one of the biggest names in software. As an MPN / CSP Frontline Partner Advocate, you support corporate clients via telephone and in writing.

Our customer

Our client is headquartered in the United States and has approximately 114,000 employees. It is one of the world's largest software manufacturer with sales of approximately $ 90 billion. They mainly offer operating systems and application programs, as well as hardware such as Mice, keyboards and other input devices.

Our customer is one of the biggest names in software. As an MPN / CSP Frontline Partner Advocate, you support corporate clients via telephone and in writing. 

    • Advice and support for corporate customers with questions about products and services;
    • Contact by phone (inbound) and in writing via online chat;
    • Customer-oriented solution finding for all inquiries;
    • Optimization of the technical equipment of the partner companies;
    • The best possible understanding of the products offered, as well as of competitive products in order to be able to optimally explain the advantages of the end clients brand;
    • Processing questions about registration as for partners, status and plan changes;

Our ideal candidate is

    • A natural team player - we believe in supporting and developing our people,
    • Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills

    • Fluent in German
    • B1 level of English 
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment to provide the customer service
    • Extensive training
    • Languages classes (for international candidates)
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links

Location

Lisbon, Portugal

Usually responds within a day

Or, know someone who would be a perfect fit? Let them know!

Job categories

Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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