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Customer Care Advisor Dutch

Provide optimal advice regarding different queries of the business clients

Our customer

Are you passionate about online advertising and new technologies? Would you like to join one of the leading tech companies? Our client is the #1 in online advertising with a current annual revenue of more than 100 billion US dollars. You will support our client as a Customer Care Advisor, growing and developing your extensive client base in an innovative and fast paced environment.

You will be part of a team supporting different line of product. You will provide reactive phone, email and chat support services with emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our businesses clients. Part of your daily activities will be:

    • Provide optimal advice regarding different queries of the business clients;
    • Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
    • Understand the business goals of your clients in order to match the required online advertisement solutions;
    • Provide strategic campaign support and advertiser training to educate your clients;
    • Achieve strong customer satisfaction with a focus on quality and results.

Our ideal candidate is

    • A natural team player - we believe in supporting and developing our people,
    • Someone we has an interest in technology,
    • Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Required skills

    • Fluent in Dutch
    • Working proficiency in English
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment to provide the customer service
    • Extensive training
    • Languages classes (for international candidates)
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links

Location

Lisbon, Portugal

Usually responds within 2 hours

Or, know someone who would be a perfect fit? Let them know!

Job categories

Lisbon, Portugal


1150-234 Lisbon Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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