Catalan Customer Service in Lisbon
Catalan Customer Service in the heart of Lisbon! Fast, friendly service, always with a smile. Your language, your comfort, your team!
We usually respond within 2 hours
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬
Join a fast-growing company that helps businesses manage payments, bookings, inventory, communication, and online orders—all from one platform!
In this role, you'll deliver high-quality support to business clients (B2B). You'll be the go-to contact for addressing questions, resolving technical issues, and providing custom solutions that help clients make the most of the services offered.
Your main goal is to ensure client satisfaction by responding quickly and effectively to their needs while upholding exceptional service standards. You'll provide assistance through multiple communication platforms such as phone, email, and live chat across a variety of topics
Your Tasks
- 📞 Support business clients via phone, email, or chat
- 👤 Identify and verify account holders
- 🔧 Troubleshoot problems and guide clients to solutions
- ✅ Following all client-provided procedures and compliance requirements
- 📆 Handle appointment or order questions
- 🔁 Work with a team to provide fast and reliable support
What We’re Looking For
- ✔️ Fluent in Catalan, both written and spoken
- ✔️ Good English skills (C1 level)
- 🎓 High school diploma (required)
- 📊 1+ year experience in customer service (required)
- 🧠 Strong problem-solving skills
- 🤝 Team player with good communication skills
- ⚙️ Comfortable in a fast-paced, multitasking environment
- 💬 Professional and friendly attitude
- 🖥️ Experience with customer service platforms is a plus
- 📋 Detail-oriented and organized
- 🕐 Willingness to work in rotating shifts, on-site
Bonus Skills
- 🛍️ Background in retail, banking, or tech support
- 📈 Ability to work independently
- ✍️ Strong written and spoken communication
- 🔄 Flexible and open to change
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year) + bonus
Location
Lisbon, Portugal
- Job categories
- Callcenter
- Locations
- Lisbon
- Employment type
- Full-time
- Employment level
- Professionals
- Language
- English, Catalan
- Make an appointment with our recruiter
- https://calendly.com/candidatecoordinators/meeting-candidate-coordinator?month=2024-09
Lisbon
¿Por qué trabajar con nosotros?
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Honestidad y claridad
Nos aseguramos de que estos valores sean la base de nuestra interacción con todos; clientes, candidatos, proveedores y entre nosotros.
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Proactividad
Somos creativos y orientados a soluciones, no dependemos de métodos existentes. Somos flexibles, estamos abiertos al cambio y cuestionamos constantemente el status quo.
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Relaciones a largo plazo
Desarrollamos relaciones con el objetivo de formar asociaciones exitosas y sostenibles a largo plazo que sean de beneficio mutuo
About Recruit4Work SL
At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.