Dutch or French Functional Analyst Salesforce Field Service
Join as a **Functional Analyst Salesforce** to drive digitalisation and workforce management solutions with cutting-edge tools like Salesforce FSL, SAP PM, and Office 365 in a dynamic, hybrid role!
We usually respond within 2 hours
Our client is running a programme focused on deploying a solution for work and workforce management as well as digitalisation. The solution incorporates Salesforce Field Service Lightning for workforce management, SAP PM for work processes (logistics and accounting), and FormX (a customised CouchBase/Xamarin development) for digitising field reports. Office 365 is utilised to provide a portal offering a comprehensive 360° view of work and assets while storing related documents.
To support the maintenance of the applications within this programme and ongoing projects, they are seeking a Functional Analyst Salesforce. This role will involve managing corrective and adaptive maintenance on deployed applications and contributing to current projects using the same applications for new business cases.
The consultant will collaborate with both project and maintenance teams and work primarily with Salesforce applications, though involvement with other applications (e.g. Mobile app, SAP PM, Office 365) is also expected.
Responsibilities include
- Providing support for Salesforce FSL/Service Cloud solutions (user and master data management).
- Resolving incidents and issues in deployed applications.
- Defining use cases and user stories alongside the Business Analyst.
- Configuring user stories.
- Conducting system tests and system integration tests on use cases and user stories.
- Supporting User Acceptance Testing (UAT).
- Performing sanity checks after production releases.
- Managing change processes, including user manuals, release notes, and training sessions.
Requirements
- Salesforce Administrator certification.
- At least 5 years of experience as a Business/Functional Analyst.
- Minimum of 2 years of experience as a Functional Analyst on Salesforce Service Cloud or Field Service Lightning.
- At least 3 years of experience configuring Salesforce (Flow).
- Proven experience in Salesforce Timesheets Management (minimum 2 years).
- Familiarity with FSL Mobile.
- Experience working with a DGO.
- Proficiency in Dutch or French and English is required.
Location
Brussels, Belgium
- Job categories
- IT
- Locations
- Brussels
- Remote status
- Hybrid Remote
- Employment type
- Full-time
- Employment level
- Professionals
- Language
- English, Dutch, French
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Colleagues
Brussels
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Why Companies Choose Recruit4Work
Companies choose Recruit4Work for our expertise, reliability, and results-driven approach. Our team of recruitment specialists offers deep industry knowledge, ensuring we understand the specific needs of each business and provide tailored solutions. By focusing on quality over quantity, we connect companies with top-tier talent that drives growth and success.
Our consultative process, combined with a vast network of candidates, enables us to quickly source and place the right individuals in both temporary and permanent roles. Moreover, our commitment to transparency, professionalism, and timely delivery makes us a trusted partner in achieving recruitment goals efficiently.
Recruit4Work's reputation for excellence and dedication to client satisfaction consistently sets us apart in the recruitment industry.
About Recruit4Work SL
At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.
Dutch or French Functional Analyst Salesforce Field Service
Join as a **Functional Analyst Salesforce** to drive digitalisation and workforce management solutions with cutting-edge tools like Salesforce FSL, SAP PM, and Office 365 in a dynamic, hybrid role!
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