Flemish Inbound Customer Service Agent
Join a leading global customer service company! Enhance your skills in a dynamic, innovative environment. Grow with us and make an impact. Apply now!
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Join a leading global outsourcing and customer service company based in Morocco, known for providing exceptional customer experience solutions across various industries. With a strong presence in over a dozen countries, this dynamic company offers a collaborative work environment, professional growth opportunities, and a focus on innovation. You'll be part of a team that values excellence, adaptability, and employee well-being, driving success through continuous improvement and a customer-centric approach.
You, as an Inbound Customer Service Agent will be responsible for answering incoming calls from customers. Your role involves identifying customer needs and providing quick, effective solutions. Occasionally, you will also be required to close sales. You'll be part of a team that values excellence, adaptability, and employee well-being, driving success through continuous improvement and a customer-centric approach.
Responsibilities
Reporting to the team manager, their main tasks include the following:
- Handling inbound customer calls
- Actively listening to customers
- Identifying their needs, analyzing requests, and providing appropriate guidance
- Maintaining the highest level of customer service quality
- Ensuring both quantitative and qualitative project objectives are met
Requirements
- Excellent command of Flemish, with strong verbal and written communication skills
- English (C1)
- Strong reasoning and argumentation skills
- Commercially driven mindset
- Strong listening abilities
- Empathy is a must
- Previous experience in telemarketing (inbound calls) is preferred.
Benefits
- Attractive salary + performance bonus
- Medical insurance + transport
- Comprehensive Training
Location
Casablanca, Morocco
- Job categories
- Callcenter
- Locations
- Casablanca
- Employment type
- Full-time
- Employment level
- Support Workers
- Language
- English, Flemish
- Make an appointment with our recruiter
- https://www.recruit4work.com/appointment-with-recruiter/
Colleagues
Casablanca
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Why Companies Choose Recruit4Work
Companies choose Recruit4Work for our expertise, reliability, and results-driven approach. Our team of recruitment specialists offers deep industry knowledge, ensuring we understand the specific needs of each business and provide tailored solutions. By focusing on quality over quantity, we connect companies with top-tier talent that drives growth and success.
Our consultative process, combined with a vast network of candidates, enables us to quickly source and place the right individuals in both temporary and permanent roles. Moreover, our commitment to transparency, professionalism, and timely delivery makes us a trusted partner in achieving recruitment goals efficiently.
Recruit4Work's reputation for excellence and dedication to client satisfaction consistently sets us apart in the recruitment industry.
About Recruit4Work SL
At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.
Flemish Inbound Customer Service Agent
Join a leading global customer service company! Enhance your skills in a dynamic, innovative environment. Grow with us and make an impact. Apply now!
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