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Danish Customer Support

Our client is the world’s largest online wine marketplace and you’re going to support all customer service functions and communications as part of a fast growing talented team.

Company profile

Our client is the world’s largest online wine marketplace, powered by a community of millions of wine drinkers who use their app to scan and rate more than 5000,000 wines every single day.

Job description

You’re going to support all customer service functions and communications as part of a fast growing talented team.

Requirements

  • Performing follow-up actions to assist customers requirements
  • CRM and ticketing platforms (i.e. Zendesk, Helpshift, Salesforce or other similar)
  • B2C & B2B customer service knowledge
  • Trust and Passionate people, able to Inspire others and Add value showing Empathy
  • Strong in communication and interpersonal skills (written and verbal)
  • Able to pick up new technology quickly
  • English as a 2nd language
  • Availability to work 8 hours/ day, 40 hours/ week, rotating shifts (between 8am - 5pm, Monday to Sunday)
  • Interest in wine & the wine industry - a huge plus of course!

Benefits

  • Competitive salary (14 monthly payments per year)
  • Monthly performance bonus
  • Monthly meal allowance
  • Weekly and monthly sales incentives
  • Relocation package to Portugal (travel + 3 months of accommodation)
  • Help in finding accommodation in Lisbon
  • Great office location with easy access by public transport
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Paid training
  • Continuous training and development
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Lisbon, Portugal


1150-234 Lisbon Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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