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German Customer Service Associate

For a New Project in Lisbon we are looking for associates, able to always deliver unique experiences.

Company profile

Photography is their passion, and their challenge is to innovate. You will be an important support to one of the Worlds' Best Image Brands.

For a New Project in Lisbon we are looking for associates, able to always deliver unique experiences. You will work with the latest customer care technologies from our multinational brands; assisting and solving customer queries through phone and emails.

Job description

Offering inbound calls, emails and chat support.

Tasks

  • Independent processing of incoming telephone and written customer inquiries
  • Advice of existing and new customers on product offerings of the client
  • Telephone and written order acceptance and processing
  • Documentation and maintenance of the customer database
  • Complaint treatments

What we expect

  • Native or Proficient German (C2)
  • Advanced level of English
  • Hands-on technology aptitude (Tecky)
  • Outstanding people skills with a passion to help others
  • For non-EU applicants, a valid work permit is required

Benefits

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives
  • A highly motivated and engaged team!

Location

Lisbon (Portugal)

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Job categories

Lisbon, Portugal

1150-234 Lisbon Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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