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French Customer Service

We are looking for a Customer Service Agent with French, someone who wants to develop professionally within a leading outsourcing company in the sector.

Job description

We are looking for a Customer Service Agents with French, someone who wants to develop professionally within a leading outsourcing company in the sector. In this role you'll:

  • Help clients identify and understand technical problems
  • Identify the causes of possible technical problems
  • Review the information collected during calls to improve the service.
  • Guide the client remotely to solve technical problems following the stipulated procedures (incoming and outgoing calls)
  • Generate appointments with technicians when the incident can not be resolved remotely.
  • Locate customers and offer them new products

Requirements

  • French C2 level
  • Fluent English level (desirable) or Spanish
  • Know how to identify problems and find a solution
  • Sales-oriented person
  • Preferable experience in CRM or sales
  • Person interested in B2C sales and technology
  • The candidate must live in the Barcelona area

Benefits

  • Possibility of real growth within the company.
  • Dynamic and international environment.
  • Excellent work environment and activities.
  • 3 week training period, paid from the first working day.

Location

Barcelona, Spain

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Barcelona


08002 Barcelona Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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