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Norwegian Customer Support

Our Client was founded in Norway in 1995. From 1995 to 2014, their core business was security solutions for the residential and small business market in Norway, Sweden and Ireland.

Company profile

Our Client was founded in Norway in 1995. From 1995 to 2014, their core business was security solutions for the residential and small business market in Norway, Sweden and Ireland. With an ambitious European growth strategy, currently operates in Norway, Sweden, Ireland, Finland, Spain and France and protects more than 525,000 customers in Europe.

They continues to invest more in the security industry, both through organic growth and through several acquisitions between 2014 and 2018.

These will be your tasks

  • Meeting and exceeding Customer needs and discovering the best solution
  • Identify and provide effective solutions for any issues
  • Providing outstanding Customer service at all times
  • Providing Support in their native language Norwegian but also for our English-speaking customers on all channels
  • Processing of bookings within the booking system of the company
  • Communicating with Operators around the globe to process customer bookings
  • Proactively identify opportunities when dealing with all client queries

You're offering these qualifications

  • Customer Service experience (at least 1 year in a call centre or helpdesk position)
  • IT skills from the previous role would be beneficial
  • Experience to deal with demanding customers/ complaint handling
  • A good communicator with excellent verbal and written use of their native and English language
  • Good time management skills and organized with attention to details

We're offering these benefits

  • Competitive salary
  • Monthly performance bonus
  • Monthly meal allowance
  • Relocation Package
  • Great office location with easy access by public transport
  • Career Opportunities

Please do NOT Apply if you don´t speak the Norwegian language!!

Location

Malaga, Spain

Office in Fuengirola, offers a stimulating and international atmosphere.

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Málaga


29015 Málaga Directions

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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