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Belgian Telesales Agent with French and Flemish

Do you speak Dutch and French and want to join a young and fun team in one of the best call centres in Madrid?

Company profile

Our customer giving customers peace of mind for over 100 years
They experts in providing specialist warranties, with over 16 million people in 14 countries trusting to help with their breakdowns.
At the core is a determination to take the worry out of your appliance, boiler and electronic problems. That’s why they specialize in protection plans, where you pay a set price each month for approved repairs from expert engineers.
For more than 100 years, they have been helping customers globally. They started in 1912 by insuring livestock in Western Australia, before moving our HQ to London and broadening our range of general insurance.
In the early 1950s they began insuring TV cathode ray tubes (the Queen’s coronation had made the new technology incredibly popular), before adding kitchen and central heating cover in the ‘70s.
By the early 1990s they were expanding into Europe, opening offices in France, Spain and Germany, so they could better serve our customers. And by the end of the decade their website was letting the customers shop and get a helping hand 24/7.
Today they´re protecting more than 200 different types of electrical item, including state-of-the-art technology like virtual reality headsets, for millions of people in 14 countries.
That means they´re always helping to ensure homes around the world keep running smoothly.

Job description

Answering Inbound calls of Belgian clients with a repair request for appliances.
The Agent should have a strong commercial profile, capable of making sales and hitting targets.
Adding to this, the Agent should also be responsible for the Customer Service and claim handling of our services.

Requirements

  • Registration of client´s details and information
  • Making sales and offering extended warranties to the clients
  • Booking repairs and appointments for the clients.

Languages

  • Dutch
  • French
  • English
  • Spanish

Sales experience 6 month

40hours per Week. From 8am to 5pm

Skills

  • Able to effectively communicate to customers.
  • Dynamic, rigorous, diplomatic and highly communicative.
  • Easy adaptable to different partners.
  • Teamwork, proactive and excellent customer service skills.

Systems Knowledge:

  • Competent in the use of Microsoft packages

Location

Madrid

Usually responds within 2 hours

Or, know someone who would be a perfect fit? Let them know!

Job categories

Madrid, Spain

28013 Madrid Directions View page

Why work with us?

Recruit4.Work was built on four core values, and they are as relevant today as the day we began: honesty and clarity, proactivity, long-term relationships, and knowledge.

  • Honesty and clarity

    We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other.

  • Proactivity

    We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo

  • Long-term relationships

    We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit.

  • Knowledge

    We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.

Recruit4.work

Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.

Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?

A company specialized in recruitment and selection will take those aspects seriously in the profile. 

Recruit4.work is such a company.


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