German Customer Service Agent - Work from home
As an Customer Advisor, you will be the first point of contact of customers to directly attend their inquiries in their own language.
We usually respond within 2 hours
As an Customer Advisor, you will be the first point of contact of customers to directly attend their inquiries.
Responsibilities
- Assist viewers through phone and/or chat and/ or emails regarding different queries.
- Provide account and application support to viewers namely with regards to software functionality
- Provide technical support and troubleshoot of system configurations and network settings.
- Provide accurate and real-time responses to the viewer’s inquiries
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Required skills
- Fluent in German
- Working proficiency in English
- Excellent communication skills
- Ability to resolve customer concerns and create a seamless customer experience.
- Self – Sufficient & confident in troubleshooting customer’s issues
Benefits
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek Culture and Greek language Courses,
- Internal employee incentives
- Located in an amazing office in Greece with excellent transport links
- Excellent relocation package with a great support system for non local hires
- Extra Private Health insurance
- Enjoy life in Greece, there are loads of social & sports events
Location
Athens (Greece) - Work at home with willingness to work from the office when required
- Locations
- Athens, Greece
- Remote status
- Hybrid Remote
- Language
- English, German
Athens, Greece
Why work with us?
-
Honesty and clarity
We ensure these values are the basis of our interaction with everyone; clients, candidates, suppliers and each other. -
Proactivity
We are creative and solutions driven and don’t rely on existing methods. We are flexible, open to change and constantly question the status quo -
Long-term relationships
We develop relationships with a view to forming successful and sustainable long term partnerships of mutual benefit. -
Knowledge
We continually build upon our in-depth understanding of the disciplines and sectors in which we operate.
Recruit4.work
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities.
Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation?
A company specialized in recruitment and selection will take those aspects seriously in the profile.
Recruit4.work is such a company.
About Recruit4Work SL
Job seekers
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German Customer Service Agent - Work from home
As an Customer Advisor, you will be the first point of contact of customers to directly attend their inquiries in their own language.
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