We are now recruiting multilingual team members, fluent in Romanian, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues to give a quality service to our final customer.

You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works.

Your experience

• Good communication skills and team work ability

• Ability to problem solve and think critically

• Customer oriented

• Experience working in customer service and fast-paced environment;

• Have a passion for new and innovative technologies

• Availability to work on rotational shifts

• Strong understanding of customer satisfaction and service excellence

Requirements

• Fluency in English and Romanian;

• Excellent communication skills, verbal and written;

• Excellent computer skills;

Benefits

• Competitive salary and bonuses;

• Work life balance and 25 annual leave days;

• Private health and life insurance since the first day of employment;

• Employment directly with the company with possibility of permanent contract;

• International career in a dynamic and enthusiastic environment;

• Training and internal career progression plan upon hiring

• Several discounts available

• If you are moving to Portugal count with the support of our Welcome Buddy to help you settle in.

Location

Remote / work from home (you must be based in Portugal)